idoneapps

General Category => Support => Q&A Troubleshooting => Topic started by: Nodial on March 20, 2016, 01:09:08 PM

Title: *Info* Unlock app hangs on a white or black screen
Post by: Nodial on March 20, 2016, 01:09:08 PM
If the app hangs on a white or black screen it’s because it needs root privileges.
You need to install SuperSU again and tap on grant privileges to idoneapps when asked, even if you did yet earlier.

If the above solution isn't enough it may be that your phone downloaded a corrupted zip license, so please connect the phone to the PC (or use and file browser directly from the phone) and browse to the download folder and delete the IMEI.zip file, it will be downloaded automatically when you open the app the next time.